Privacy policy
Welcome to the wehave! This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.wehave.io (the “Website”) and our data collaboration platform app.wehave.io (the “Platform”).
Note that this policy does not apply to how we handle personal information for our clients regarding to our Data Collaboration products & services. We have a separate policy for that which is available here
Who We Are
wehave BV (“wehave”, “we”, “our”, or “us”) is a company registered in Belgium.
- Company address: Kattestraat 26, 2890 Puurs-Sint-Amands, Belgium
- Company registration number: 0795.870.053
- Contact email: hello@wehave.io
What Data We Collect & Why
We collect personal data when you interact with our website. Here’s what we collect and why:
Data You Provide: when you fill out a form on our website (e.g., to request a demo, subscribe to emails, or contact us), we collect:
- Name
- Email address
- Company name
- Any other info you provide
Purpose: We use this data to respond to your inquiries, send marketing emails (if you consented), and serve targeted ads.
Data We Collect Automatically when you visit our Website, we collect some data automatically:
- IP address
- Browser type & version
- Pages visited & time spent
- Referral source (how you got to our Website)
Purpose: This helps us understand how people use our site and improve the user experience.
Data from Third-Party Tools we use Koala to enrich user profiles and Crisp for chat support. We also use the LinkedIn Insight Tag for marketing insights. Lastly we use Posthog for website analytics.
Purpose: These tools help us provide better support, personalize our content, and measure our marketing effectiveness.
Legal Basis for Processing
We process your data based on:
- Your consent (when you opt-in for marketing emails or targeted ads).
- Legitimate interest (to improve our Website and respond to inquiries).
You can withdraw your consent at any time by clicking “unsubscribe” in our emails or emailing hello@wehave.io.
How We Use Your Data
We use your data to:
- Respond to inquiries and support requests
- Send marketing emails (only if you agreed)
- Improve our Website’s performance and user experience
- Measure and improve our marketing campaigns
- Ensure website security and prevent fraud
How Long We Keep Your Data
We keep your data only as long as necessary for the purposes outlined above and within legally required retention periods.
How We Share Your Data
We do not sell your data. However, we may share it with:
- HubSpot (for managing our emails and customer data)
- Crisp (for customer chat support)
- Koala (for profile enrichment)
- LinkedIn (for measuring ad performance)
- Posthog (for website analytics)
All these third parties follow strict data protection regulations and act solemnly on the behalf of wehave as a data processor (we stay in control of your data).
Your Rights
Under GDPR, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Object to processing
To exercise any of these rights, email us at hello@wehave.io.
International Data Transfers
We do not transfer your data outside the EU/EEA.
Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page, so check back occasionally.
If you have any questions, reach out to us at hello@wehave.io.
